Module 1: Understanding Behaviour

1. Module 1: Understanding Behaviour
   Objectives Understand what organisational behaviour is and its far reaching personal and business impact; Discover how to identify the primary causes of conflict in the workplace; Learn how to manage conflict in the workplace, and the importance of positive workplace behaviours; Identify the route from an employee’s current behaviour to desired behaviour in the workplace; Realise the impacts of conflict, and how to resolve it in a productive manner. 1.1 Introduction Th...
2. Conflict in the Workplace Module 1 - Includes Quiz