Module 4: Managing and Reducing Conflict

1. Module 4: Managing and Reducing Conflict
   Objectives Understand the sources of personal and organisational conflict; Investigate what it takes to resolve a conflict and deliver successful outcomes; Gain knowledge on how to manage and resolve conflicts within the workplace; Realise the importance of taking personal responsibility for conflict resolution; Discover the consequences of workplace conflict and how it can be managed, in order to achieve success. 4.1 Introduction Conflict is as old as human existence....
2. Conflict in the Workplace Module 4 - Includes Quiz