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Staff Skills academy+

Sales & Customer Service Courses

65+

Customer Services Certification Level 3

access_time 10 hrschevron_forward

Customer Care Certification

access_time 2 hrschevron_forward

Telephone Customer Services Certification

access_time 0.5 hrschevron_forward

Managing and Improving Customer Service Process Certification

access_time 8 hrschevron_forward

Dealing with Customer Complaints Certification

access_time 8 hrschevron_forward

Face to Face Customer Service Certification

access_time 0.25 hrschevron_forward

Meeting and Greeting Customers Certification

access_time 0.25 hrschevron_forward

Customer Relationship Management Certification

access_time 5 hrschevron_forward

Customer Retention Certification

access_time 0.5 hrschevron_forward

Caring for your Customers’ Needs Certification

access_time 1 hrschevron_forward

Sales Diploma

access_time 15 hrschevron_forward

Working in the Service Industry Certification

access_time 3 hrschevron_forward

The Reception Workstation Certification

access_time 0.75 hrschevron_forward

Sales Pitching Certification

access_time 0.75 hrschevron_forward

The Power of Influence & Motivating People to Buy Certification

access_time 0.50 hrschevron_forward

Win-Win Negotiations for Conflict Resolution Certification

access_time 0.75 hrschevron_forward

Writing Sales Proposals Certification

access_time 0.50 hrschevron_forward

Sales Tools and Technology Certification

access_time 0.50 hrschevron_forward

Sales Talk – Understanding the Jargon Certification

access_time 0.75 hrschevron_forward

The Art of Persuasion Certification

access_time 0.75 hrschevron_forward

Sales Funnels for Beginners Certification

access_time 0.75 hrschevron_forward

Telephone Etiquette Certification

access_time 0.75 hrschevron_forward

Skills to Succeed at Selling Certification

access_time 0.5 hrschevron_forward

Visual Merchandising Certification

access_time 12 hrschevron_forward

Travel and Tourism Certification Level 2

access_time 10 hrschevron_forward

Retail Analytics Certification

access_time 3.0 hrschevron_forward

PA Telephone Skills Certification

access_time 0.75 hrschevron_forward

Make an Impression Every Time Certification

access_time 0.50 hrschevron_forward

Negotiating and the Concept of the Three Ps Certification

access_time 0.75 hrschevron_forward

Making Your Sales Pitch Certification

access_time 0.75 hrschevron_forward

Managing a Sales Team Certification

access_time 0.75 hrschevron_forward

Networking for Sales Professionals Certification

access_time 0.75 hrschevron_forward

Rescuing Difficult Customers Certification

access_time 0.5 hrschevron_forward

Product Pricing and Sales Negotiation Certification

access_time 5 hrschevron_forward

Learning Impressive Telephone Techniques Certification

access_time 7 hrschevron_forward

Questioning and Listening Techniques Certification

access_time 8 hrschevron_forward

Negotiation Skills Certification

access_time 4 hrschevron_forward

Professional Retail Management Certification

access_time 10 hrschevron_forward

Reception Skills Certification

access_time 10 hrschevron_forward

Restaurant Hospitality Management Certification Level 2

access_time 15 hrschevron_forward

How to be a Successful Waiter/Waitress Certification

access_time 3 hrschevron_forward

Estate Agency Certification (Level 3)

access_time 10 hrschevron_forward

Estate Agency – Scottish System Certification

access_time 2.5 hrschevron_forward

Fitting Room Advice Certification

access_time 2.5 hrschevron_forward

Helpdesk Support Analyst Certification

access_time 0.75 hrschevron_forward

Is the Customer Always Right Certification

access_time 3 hrschevron_forward

Identifying and Exceeding Customer Expectations Certification

access_time 2.5 hrschevron_forward

How to Close More Sales Certification

access_time 0.75 hrschevron_forward

Gaining Customer Testimonials Certification

access_time 3 hrschevron_forward

Handling Objections & Overcoming Barriers to Sales Certification

access_time 3 hrschevron_forward

Hotel Reception Certification

access_time 10 hrschevron_forward

Key Account Management Certification

access_time 6 hrschevron_forward

Customer Service in Fashion Shops Certification

access_time 3.0 hrschevron_forward

Decoding Direct/Indirect Messages Certification

access_time 0.75 hrschevron_forward

Complaints Handling Certification

access_time 0.75 hrschevron_forward

Call Centre Skills Certification

access_time 0.75 hrschevron_forward

Body Language as a Sales Tool Certification

access_time 0.75 hrschevron_forward

Connecting with Customers Certification

access_time 3 hrschevron_forward

Cold Calling Certification

access_time 1 hrschevron_forward

Electronic Customer Service Certification

access_time 0.5 hrschevron_forward

Consumer Rights Awareness Certification

access_time 3 hrschevron_forward

Buying and Selling Online Certification

access_time 12 hrschevron_forward

Converting Leads into Sales Certification

access_time 9 hrschevron_forward

Closing Techniques Certification

access_time 8 hrschevron_forward

Achieving Sales on the Telephone Certification

access_time 6 hrschevron_forward

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