Module 2: Communication and Perspective

1. Module 2: Communication and Perspective
   Objectives Understand how to identify and properly resolve interpersonal conflicts in the workplace; Identify different communication styles and how they impact workplace conflicts; Learn about different approaches to halting and resolving conflict in the workplace; Grasp some of the different approaches to managing conflict at work and in personal relationships; Acknowledge, recognise and learn the skills needed, to address conflicts in the workplace. 2.1 Introduction ...
2. Conflict in the Workplace Module 2 - Includes Quiz