Module 5 : Clarity in Meeting Preparation
Introduction This section is the first of several that focuses on meetings. This is because communication at all levels within and outside of an organisation is key to good CRM. If you lead a meeting that has no clear focus, you risk wasting a significant amount of time and effort. This section will help you formulate clear agendas, so you never lead a rambling, incoherent meeting again. Creating meeting objectives that are clear and specific Too many meetings are hel...
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