Module 8 : Client Communications & Consultation

Summary / What you will learn How and why client care is crucial to the hairdressing industry Phone Etiquette in a Hairdressing Establishment Front Office Etiquette Strategies for Client Consultation in Salons 8.1: Introduction ‘Some of the best hairdressers are those who remember that hairdressing is a people's business first' - Eric Fisher Personal experiences at salons often decide whether a customer will return or never come back again. Customer communication and i...