Module 16: Dealing with Lost & Found and Late Checkouts
Within a hotel setting, it is important that the general manager is aware of what to do with the issue of items that have been left behind and when a guest checks out later than they are supposed to. In this module, you will learn the following: How to deal with the issue of items that have been lost and found. The length of time items are kept. How to deal with the issue of late checkouts. Dealing with special requests. 16.1 Dealing with Lost & Found It is an acce...
Get a quote
- We offer a price match guarantee.
- Set-up is simple, with a fully branded LMS, single sign-on and API integration.
- It works on desktop and mobile, so your team can train wherever suits them.
Once you’ve sent your details, one of our team will be in touch to talk you through your training options.