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Module 2: Assertiveness

  1. Module 2: Assertiveness
    Summary/What you will Learn The three main communication styles, as well as the differences between them; The components of assertive communication; Rights that everyone has in all relationships, both personal and professional; How to understand yourself and others, in terms of communication style; Tips for assertive communication and behaviour at work. 2.1 Introduction Assertiveness is one of the hardest, yet most essential, skills that everyone needs, in order to ful...
  2. Kick Start Your Career Module 2 - Includes Quiz
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