Module 2: Assertiveness
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Module 2: Assertiveness
Summary/What you will Learn The three main communication styles, as well as the differences between them; The components of assertive communication; Rights that everyone has in all relationships, both personal and professional; How to understand yourself and others, in terms of communication style; Tips for assertive communication and behaviour at work. 2.1 Introduction Assertiveness is one of the hardest, yet most essential, skills that everyone needs, in order to ful...
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Kick Start Your Career Module 2
- Includes Quiz
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