Module 6: Dealing with Difficult People and Situations
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Module 6: Dealing with Difficult People and Situations
Summary/What you will Learn How to understand human behaviour and motivations; Advice on how to handle difficult people with ease; Information regarding working in difficult situations; The interpersonal skills that you should develop, in order to help you in the workplace; The skills that you need, in order to grow and develop on a personal level. 6.1 Introduction Even the best workplace has some level of conflict. No organisation is without difficult people or sit...
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Kick Start Your Career Module 6
- Includes Quiz
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