Module 4 : Customer Service

The aim of this module is to introduce you to the various aspects of customer service within a restaurant setting. As you will be aware, this will have a direct impact on the experience that your customers will have and it will also play a major role in determining if they will become loyal customers or provide negative feedback. In this module, you will learn the following: How to meet and greet customers. How to take reservations. How to correctly seat people. How to take their orders. ...