Email Etiquette
Human error is the biggest cause of data breaches — and email is one of the most common ways it happens. Our Email Etiquette course gives your workforce the knowledge to compose and send emails securely, professionally, and in line with legal guidance.
This course covers best practices for email communication and the threats that poor habits create, helping your people develop the instincts to catch mistakes before they become incidents.
What's covered in this course:
- Best practices for sending emails securely and professionally
- How to follow legal guidance when communicating via email
- The threats that poor email etiquette poses to your organisation
- How to identify and correct email practices before they cause harm
Learning outcomes
By the time your team complete Email Etiquette, they should be able to:
Identify:
- Best practices for sending emails
- How to follow legal guidance in emails
React to:
- Issues with email practices before they cause harm
- Threats posed by poor email etiquette
Protect your organisation from one of the most common causes of data breaches. Complete this course to build a workforce that emails with care.
Duration 0.25 hours
Certificate of completion
All major browsers and devices
This course is available as part of the Plus+ package, along with 700+ courses across all categories.
Most cyberattacks succeed because of people, not technology
Firewalls and software can only go so far. The weakest link in any organisation's security is human behaviour — a clicked phishing link, a weak password, a lost device. Equipping your team with the right knowledge is the most effective action your organisation can take to reduce risk.
Content created by cybersecurity specialists
This course was built in partnership with Bob's Business — a UK-based cybersecurity behaviour-change company trusted by thousands of organisations since 2007. Their approach combines real-world scenarios with social proof techniques to build lasting habits, not just compliance checkboxes.
- Award-winning Recognised across the UK cybersecurity industry for impact and quality
- 18+ years' experience Thousands of UK organisations protected since 2007
- Engaging by design Training built on storytelling — content people actually complete and remember
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