Module 6 : Face to Face Customer Service
In this module you will learn: How to create a positive first impression How to use your body language to communicate effectively About other forms of non-verbal communication How talking down your competition can have a negative effect on your image 6.1: Meeting Customers Face to Face The key to meeting your customers face to face and having a successful meeting is to know everything you can about them. You should be prepared for their questions, have an u...
Get a quote
- We offer a price match guarantee.
- Set-up is simple, with a fully branded LMS, single sign-on and API integration.
- It works on desktop and mobile, so your team can train wherever suits them.
Once you’ve sent your details, one of our team will be in touch to talk you through your training options.