Psychology of Phishing
Over 85% of cyberattacks begin with some form of phishing — and its success rate is not down to luck. Cybercriminals are experts at exploiting human psychology, using fear, urgency, and trust to bypass our better judgement. Our Psychology of Phishing course goes beyond awareness to show your workforce exactly why phishing works and how to resist it.
This course reveals the psychological tricks and emotional triggers that make phishing so effective — giving your people a deeper level of protection against phishing, smishing, and vishing attacks.
What's covered in this course:
- The emotions that cybercriminals exploit in phishing attempts
- Why emotional manipulation is so effective and hard to resist
- The psychological tricks behind phishing, smishing, and vishing
- The steps employees can take to reduce their personal vulnerability
Learning outcomes
By the time your team complete The Psychology of Phishing, they should be able to:
Identify:
- The emotions exploited by criminals in phishing attempts
- Why these emotional appeals are so effective
- The steps to take to reduce personal risk
Respond to:
- Phishing, smishing, and vishing attacks safely
Give your workforce a deeper defence against phishing. Complete this course to build a team that understands why phishing works — and how to stop it.
Duration 0.25 hours
Certificate of completion
All major browsers and devices
This course is available as part of the Plus+ package, along with 700+ courses across all categories.
Most cyberattacks succeed because of people, not technology
Firewalls and software can only go so far. The weakest link in any organisation's security is human behaviour — a clicked phishing link, a weak password, a lost device. Equipping your team with the right knowledge is the most effective action your organisation can take to reduce risk.
Content created by cybersecurity specialists
This course was built in partnership with Bob's Business — a UK-based cybersecurity behaviour-change company trusted by thousands of organisations since 2007. Their approach combines real-world scenarios with social proof techniques to build lasting habits, not just compliance checkboxes.
- Award-winning Recognised across the UK cybersecurity industry for impact and quality
- 18+ years' experience Thousands of UK organisations protected since 2007
- Engaging by design Training built on storytelling — content people actually complete and remember
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