Module 1: Understanding Behaviour
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Module 1: Understanding Behaviour
Objectives Understand what organisational behaviour is and its far reaching personal and business impact; Discover how to identify the primary causes of conflict in the workplace; Learn how to manage conflict in the workplace, and the importance of positive workplace behaviours; Identify the route from an employee’s current behaviour to desired behaviour in the workplace; Realise the impacts of conflict, and how to resolve it in a productive manner. 1.1 Introduction Th...
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Conflict in the Workplace Module 1
- Includes Quiz
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