Module 4: Managing and Reducing Conflict
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Module 4: Managing and Reducing Conflict
Objectives Understand the sources of personal and organisational conflict; Investigate what it takes to resolve a conflict and deliver successful outcomes; Gain knowledge on how to manage and resolve conflicts within the workplace; Realise the importance of taking personal responsibility for conflict resolution; Discover the consequences of workplace conflict and how it can be managed, in order to achieve success. 4.1 Introduction Conflict is as old as human existence....
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Conflict in the Workplace Module 4
- Includes Quiz
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